Absolutely loved our stay. We were warmly welcomed with excellent customer service and upgraded to a massive, comfy room. The facilities were great and the restaurant food was great. Can’t wait to come back!

I had a fantastic stay in a Premium King Room for 4 nights. The room was immaculate, and I loved the luxurious bathtub for evening relaxations. The staff provided really good service. They even helped me with my baggage after checkout. Highly recommended for a relaxing getaway! 🌟

What you’ll love and hate

Exceptional hospitality sets this place apart! The staff went above and beyond, especially Ms. Kingsley Li, ensuring our stay was thoroughly enjoyable! ! Great amenities and convenient location add to the experience.

While the historical decor was charming, some areas felt slightly dated, lacking modern updates. Additionally, the internet speed varied, which could be frustrating for business travelers needing reliable connectivity.

The location was fantastic! Just a quick walk from the subway, making it super easy to explore. Staff were genuinely ready to help with everything, from dinner recommendations by Cynthia to assistance with check-in. 🤗

Everything is what I need and want.

Impeccable cleanliness, exceptional spa experience, cozy ambiance – an unforgettable stay.

The indoor heated swimming pool was a nice surprise, and

the staff genuinely went above and beyond, ensuring I had everything I needed during my 13-night stay. The spacious rooms and attentive cleaning services made my experience enjoyable. However, at times, the check-in process felt a bit slow.

A proper fit for a weekend rest in Shenzhen at a reasonable price. The front desk staff was incredibly helpful. Make sure to ask about any promotions during your stay for added perks.

We had a pleasant stay in a Junior King Suite with our newborn. The staff really made a difference, especially with Kinglsey offering us a family room upgrade. Enjoyed exploring nearby shops and trying out yummy Cantonese food at Fortune Court.

My wife says that the breakfast choices were a bit limited.

Had a fantastic stay! The room was super comfortable, especially with the pillow selection, and the food at the restaurant really impressed me, especially the buffet breakfast! Just a tad disappointed that the gym photos didn't reflect the size I expected, but I would definitely come back again!

The room was spacious and equipped with a comfortable bed, allowing for a restful night. Convenient USB ports made charging devices hassle-free. However, the carpet had a persistent mold smell that marred the experience, leading to an uncomfortable stay. The breakfast buffet offered a delightful mix of hot dishes, enhancing the morning routine. While the staff were accommodating, I ultimately had to move to a different hotel due to the odor issue.

Can't recommend highly enough for a city holiday

Spacious room, friendly staff, the cozy bar area with a great selection of drinks made my stay enjoyable, particularly since the hotel's location made it easy to explore the city, including a complimentary shuttle service to nearby transit points.

Couldn’t fault.